TERMS AND CONDITIONS SUBJECT TO CHANGE WITHOUT NOTICE!
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Cetc Travel Services, known as Cetc offers travel services as well as tour arrangements, we offer our services based on a fee or service charge - Our fees and
deposits (other then required by service providers) is non refundable in anyway for any reason. If we plan your trip and have a deposit secured by us from you -
the deposit is applied to your trip if you confirm the booking, any cancellations are non refundable. Other refunds based on suppliers should be reviewed with
each company independently. If you commission our agents or agency to plan a trip for you and you decide not to book, it is understood and agreed that the
fees are for services we performed, are no exceptions to this policy, by responding to our e-mails and requesting travel advice you have agreed to these charges
and will be billed for our services and you agree to pay and allow us to retain your fee as payment for our professional services. We have a set of fees for airline
ticketing / rail ticketing that are not considered optional, they are in fact service charges and are not able to be refunded, all ticket changes will also have a
service fee plus the change fees and fare changes that are imposed by the airlines or rail companies. Most tickets are non refundable in today's travel market,
we encourage our clients to book full fare or refundable class tickets to ensure changes are possible with minimum costs to our clients.
****It is important to know that we are a professional agency that prides itself in offering grand service with style - meeting and exceeding our clients desires in
all ways possible, for us to ensure we can continue to offer our services we ask that all new clients register with us, allow us to collect an up front fee for us to
plan your travels or for our advise and knowledge. You're not required to book with us, however as professionals we feel strongly that our advise and help in any
travel matters is a billable service to the general public. All clients are subject to our air ticketing and rail ticketing fees - as these are not deposits.****
***If you respond and initiate continued contact with our agency, via mail, email, phone or in person you have agreed to all terms and conditions as well as a
full understanding of our fees and agree to pay the amount billed you for our services, no allowance or complimentary services are offered.*****
NW Culinary Tours is a booking agent , making arrangements with local tour guides, tour companies, event planners, restaurants, carriers, hotels, planes,
aircraft, trains, ships, ferries, buses, cable cars, private cars services, limousine services, taxis, boats, water taxis and any and all modes of transportation; as well
as all types of hotel arrangements. NW Culinary Tours is not an operator of any vehicle or any of the other modes of transportation. We contract all travel
arrangements out to the most qualified and insured operators. Without exception, we never operate a type of transportation needed to accommodate the
needs of our passengers. All modes of transport are licensed outside of our company and is bound by local laws, insurance requirements, license requirements
and most of all, integrity in the industry. NW Culinary Tour; herein called CETC, acts only as an agent for any transportation carrier, hotel, ground, rail or tour
and other operators.
Included in your tour price:
All accommodations, meals (except free style tours), group transportation, group excursions, activities, classes and other activities described in the brochure or
individual trip data. It also includes your tour escorts or concierge on each trip. All gratuities to hotel, restaurants, tour guides, chefs, support staff and drivers
are included. We also do offer bottled water on all excursions as well as beverage service during meals and during our night cap events. All travelers will
receive an amenity package for each trip they take. Tours with international destinations include airfare from several points in the United States, including New
York, Seattle, Los Angles and Atlanta, call for details on other airports. Free Style Tours only include breakfast as inclusive meals and optional included
meals are listed in each itinerary.
Not Included:
Airfare or transportation from your home to our "hub" airports, or departure ports. Ground transportation from your home or to your home. Personal expenses that
you may incur during your trip, ie: laundry, in room services, phone charges, bar and lounge charges, in room bar charges, room service and other in room or
extra charges. Liquor, Beer, Wine or other beverages unless during meal times or on an excursion. Medical expenses and related expenses, such as medicines
or corrective lenses.
Special note on inclusion & exclusions:
All of our tours are fully escorted and have open options, or itineraries have options to make you own plans. Should you have our concierge make plans other
then the plans included and listed within each package, the cost associated with these plans are those of the participants and are not included in the package
price. Any planned or included excursions, meals, trips or gatherings you elect not to participate in are not refundable nor can we offer you credit on another
option you have selected on your own. Any and all excursions, meals, events or trips you take outside of the planned itinerary is at your cost. There is no
charge for the services of our traveling concierge or escorts.
Children and young adults:
Our tours are designed for the adult traveler. Although our itineraries are educational and you will experience much of what the region has to offer, we feel this
tour is best appreciated by adults. The term adults is defined in many variations, our intent to offer our advise on who should participate in this tour. We do not
accept children under the age of 12. Young adults from 12 years to 18 are considered case by case. We do not offer child care nor do we endorse, list and / or
recommend any agencies for this service, therefore NW Culinary Tour Company, discourages minors or young adults from participating in our tours. The legal
age of adulthood varies by the country we are traveling in. For this purpose we consider all individuals of at least 18 years of age, as an adult. Our venues
often include restaurants or venues that serve alcoholic beverages, if you are of legal age in the country we are traveling, you will be allowed on the premises,
if we are in a country that only allows you entry if your are 21 years of age or older, you will not be able to attend such events, such as wine tasting or other
restricted events. NW Culinary Tours and all carriers require positive identification for it's passengers. Beware, local laws and ordinances supersedes any
statements list in this category. Participants of all ages pay the same tariff for any and all tours.
Reserving your tour:
We require a booking fee of $100.00 per person, secured by a credit card or check. This booking fee is nonrefundable if you cancel your journey, the fee is
considered a service fee for our work in planning. Although the fee reduces your trips final cost it is not a deposit. See payment requirements. If you make a
reservation within 5 days of the scheduled tour, the fee is not required, due to the fact the entire cost is due at time of reservation. The payment is not
refundable in whole or part if booked within 5 days of departure. If a tour isn't booked and you have paid the $100 per person fee, the fee is not refundable.
Payment and Cancellation Policy:
All tours require a booking fee be paid by the participant as explained above, the fee is non-refundable. Final payments are due per the following schedule,
all tours are secured by us as the booking agent, final payment is due to the suppliers based on their schedule, if we are accepting payment for the tours, we
accept payment and all final documents 5 days prior to the start date of the tour. All monies are applied to the end supplier once paid to us. If the tour is
managed or ran by an outside company you will be required to pay them on the schedule set by the tour operator, only our own tours require the booking
fee as a deposit; other operators may require higher deposits, and payment up to 120 days prior to departure, such as a cruise line.
Booking fees are payable to CETC payable by US funds with a major credit card only. All payments and final payments must be in US funds. You are welcome
to secure your booking with a Credit Card to pay or request us to charge your account automatically when payment is due, most cases 5 business days prior to
tour start.
Cancellation by Vendor or NW Culinary Tours:
Mentioned elsewhere in our policies, we grant a full refund of all monies including booking fees, if our supplier or we cancel a trip. You have the option
to accept an alternative venue or trip. Your monies will be refunded within 10 business days of the cancellation. At no time will our company hold funds
beyond 10 business days, suppliers have up to 30 days to refund your monies if they have been paid directly. All refunds as our final documents are
e-mailed or sent via USPS. This is not meant to supersede our policy or right to change itineraries. We have to right and will exercise last minute
changes due to circumstance that may arise. No refunds or credits are issued for itinerary changes. Refunds from suppliers or other tour operators are
based on when they disburse the funds, which supersedes our policy of 10 days. We have 30 days from the time they disperse the funds to forward them
to you, this allows timing for gathering all funds due if a dispute happens or if the supplier has a hold out amount.
Refunds and Insurance:
All refunds are considered on a case by case basis, as we don't require payment until 5 days prior to the tour departure. At 5 days or less prior to departure we
aren't obligated to refund your payments or booking fees.
You will be offered the opportunity to purchase travel insurance for all trips, it is the opinion of this tour company that all trips, organized, or not, cruise or not,
land and air or just land only. It is imperative that you insure you vacation or short break. CETC is not responsible for any loss you or your traveling companion
may incur. See legal responsibility. You will be required to sign an insurance waiver should you not accept the added expense of the insurance coverage.
See the insurance documents for limits and exclusions. CETC travel services in no way describes the insurance inclusions or exclusions. You have shopped
carefully to find a reputable travel company, and you should enjoy this journey with little or no stress, so insure it. There are no partial refunds to participants,
even if we have not left the local area. If you elect to drop from the tour, the tour is considered sold and there are no partial refunds.
Travel Documents:
All travel documents are shipped via regular mail service or in person, you will receive your documents once final payment has reached our office. It is
important to remember time frames when booking, your documents can be shipped overnight. Your travel documents supplied by us including your itinerary
and other fun and interesting things, will not include the needed legal paper work that our US government or any other countries may need. It is the travelers
responsibility to obtain needed visas, passports, birth certificates and any and all other documents needed to enter the countries we are visiting. Our
destinations do not require visas for US citizens, however the laws are currently changing and the US is implementing new rules and requirements on its own
citizens as well. All international travel now requires a current Passport, we will not book your tour without proof of a passport in your legal name.
Pricing:
Pricing is per person based on double occupancy, we offer limited singles at minimal surcharges. Special tours will offer single exclusive pricing in the near
future. We feel our tours are priced accordingly, however; there could be an occasion that the published fares would change. Our print material will not reflect
this and we recommend you check our web site on current pricing and price changes. We reserve the right to adjust all and any of our prices. The current fuel
surcharges are also subject to being passed on the end user. As a result of possible fuel surcharges or late booking charges you will be billed separately for
these additional charges. Our print material is published one year prior to release and prices may not be current. We update our web site daily and do not
anticipate a delay in updated pricing and schedules.
Schedules and Tours:
We will make every attempt to keep our schedules as advertised, we reserve the right to change any schedule and offer alternative dates to our participants. We
feel there is limited exposure to this happening, but reserve the right to change. We also reserve the right to cancel any scheduled tour for lack of interest. You
will receive a full refund or credit towards another tour should you decide to accept an alternative tour or schedule. Our itineraries are vague in respect to the
printed material on purpose. We encourage our passengers to visit our web site for current restaurants and hotels. See additional information below.
Restaurants and Hotels:
Restaurants, Chefs and the food experience is what our tours are all about (culinary tours); for a planner this is a difficult task, so we take time in designing our
menu's with the Chefs and Restaurant Operators, this can cause unforeseen difficulties and warrant change with our planned host. Therefore we do not list the
Hotels or Restaurants in our printed material. Our web site is updated as changes and improvements in our locations, menus, Chef choices and of course the
location of the host Hotel or Restaurant. At NO TIME WILL YOUR EXPERIENCE BE LESS THEN EXPECTED. We are in the same industry and are either
Chefs ourselves or have and still operate restaurants and hotels. Unexpected changes will not occur on the tour, only in the final days before departure, main
reasons my include, weather patterns or changes, illness, more then expected book the tour or less then expected book and we need a different venue. The
meals, wines and other points of importance will be carefully selected in advance to ensure this will be a culinary experience you will not soon forget. It is
agreed by all the participants once we begin our tour, the itinerary is subject to change and if we make a change on tour, a very rare occurrence , will not
constitute a refund or credit of any kind. There are many acts of God, planned or unplanned war, illness, terrorism and situations unforeseen that may cause a
sudden change in our itinerary. We will make every attempt to avoid any disruption in our planned journeys.
Dietary Restrictions:
On a culinary tour, all operations are ran by outside entities, Restaurants, Hotels, Caterers and all means of suppliers available to our company, we offer a
planned culinary tour, cooking classes, chef lectures and most of all regional cuisine. We are unable to meet special dietary needs on these tours. We are a
exploratory tour operation, which we have given the host restaurant, hotel, caterer an open menu to create what they create best. We will be preparing foods in
the cooking class with the guidance and assistance of the host chef or restaurant or hotel. We feel if you have food allergies or food born illnesses or a
severe dislike for certain foods, this is not the tour for you. WE ARE UNABLE TO ALTER THE MENU FOR SPECIAL NEEDS. THIS IS A CULINARY TOUR,
BASED ON LEARNING DIFFERENT FOODS, PREPARED NOT ONLY BY OUR HOST CHEFS, BUT ALSO BY THE GUESTS, IN AN INTERACTIVE ARENA.
Legal Information:
Making a reservation with CETC or NW Culinary Tours grants & constitutes consent of the travel to the terms and conditions explained in our print material and
on our web site, any communications constitutes consent to our no cancellation, fees charged, payment is due with 5 days of the event or based on suppliers
demands. Our tours begin on your departure flights arranged by us, or your first night at the hotel if you did not travel with the group. Tour end date, is that of
the last airplane you board, if we booked your air as part of the price. Should you be arriving independent of group travel or rail or other group mode of
transportation, then your tour begins on the first evening at the hotel, and ends at check out of our host hotel on the last morning. We, herein known as CETC or
NW Culinary Tours, has the right to remove any passenger or traveler without notice, or for failure to follow our guidelines and safety along the route, we will
remove any disruptive passenger without notice. A removed passenger is not an agreement of a refund or credit. All funds paid CETC will be forfeited and is
not considered refundable. We reserve to right to refuse acceptance of any passenger at our sole discretion without notice or cause.
NW Culinary Tours & Cetc Travel Services can not be held responsible for acts beyond its control, ie: acts of God or Nature, Acts of War, Planned or
Unplanned attacks on us whether on US soil or foreign soil. We are not responsible for damages or losses including loss of income from persons or entities not
controlled by CETC, such as Airlines, Rail, Bus, Auto, Ships, Boats, Ferries, Charters, Restaurants, Chefs, Caterers or any provider as well as hotels; suppliers
sudden change in rates or pricing policies are not our responsibility; we are indemnified from losses due to suppliers who add surcharges or additional charges
not in the original contract we presented. If the client elects to pay these additional charges they do so at their own risk and costs. In the event of any claims,
disputes arising from our relationship or caused by the tours; all parties consent to having their grievances heard in the jurisdictions and venues of the courts in
Seattle Washington, King County, United States of America.
Washington Seller of Travel 602-449-861